Privacy Policy

1. Introduction

Databoost Sdn Bhd ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, retain, and protect information obtained through aiscan.fractify.net ("the Site").

2. Information We Collect

We collect only the following information on this Site:

• Contact form submissions — your name, email address, optional subject line, and message text. Submitted voluntarily when you use our contact form.
• Anonymized analytics data — automatically collected by Google Analytics 4 (GA4): page views, session duration, browser and device type, approximate geographic region (country/city level). No personal identifiers are included in analytics data.

We do not collect, process, or store any patient health information (PHI), medical records, imaging data, or clinical data on this Site.

3. How We Use Your Information

• Contact submissions — used solely to respond to your inquiry or demo request. We may follow up once if we do not receive a reply.
• Analytics data — used to understand how the Site is used, identify performance issues, and improve content. Data is aggregated and anonymous.

We do not sell, rent, or share your contact information with third parties for marketing, advertising, or any commercial purpose.

4. Google Analytics 4

This Site uses Google Analytics 4 (GA4) to collect anonymized usage statistics. GA4 is operated by Google LLC. GA4 may set cookies on your device and collect data about your interactions with the Site. Google processes this data in accordance with its privacy policy.

For more information about Google's data practices, visit policies.google.com/privacy. To opt out of GA4 tracking, you may install the Google Analytics Opt-out Browser Add-on.

5. Cookies

This Site uses the following types of cookies:

• Session cookies — temporary cookies required for normal Site operation. Deleted automatically when you close your browser.
• Analytics cookies — set by Google Analytics 4 to collect anonymized usage data. Persist across sessions.

You may disable or delete cookies through your browser settings. Disabling analytics cookies will not affect Site functionality but will prevent GA4 from collecting usage data from your device.

6. Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and for legitimate business record-keeping purposes, typically no longer than 2 years. You may request deletion of your contact information at any time by emailing info@fractify.net.

Anonymized GA4 analytics data is retained according to Google Analytics' data retention settings (default: 14 months).

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to rectify inaccurate or incomplete data
• Right to request erasure ("right to be forgotten")
• Right to object to processing
• Right to data portability
• Right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@fractify.net. We will respond within 30 days.

8. Clinical Application Data

Data processed within the Fractify clinical application — including patient records, medical imaging files, and diagnostic reports — is governed by a separate Data Processing Agreement (DPA) between Databoost Sdn Bhd and each institutional customer. Such data is hosted within the institution's own deployment environment.

This Privacy Policy applies exclusively to this marketing website (aiscan.fractify.net) and does not govern data processing within the Fractify clinical application.

9. Third Parties

Beyond Google Analytics 4, we do not share data with third-party processors on this Site. The Site is hosted on a dedicated server operated by Databoost Sdn Bhd. No third-party advertising platforms receive data from this Site.

10. Children's Privacy

This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to this Site, contact us at info@fractify.net and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent revision at the top of this page. Continued use of the Site after any changes constitutes acceptance of the revised Policy.

12. Contact Us

For privacy inquiries, data subject requests, or any questions about this policy, contact Databoost Sdn Bhd at info@fractify.net or via the contact form on this Site.